Paperback: 95 pages
Publisher: Building Better Worlds of Work Press
Pub. Date: March 2020
Engaging the Heart for People, Performance, and Profit: Seven Competencies of Compassion@Work
by: R. Brayton Bowen, AM, SHRM-SCP®
Compassion is known to have positive effects on one's overall health
and produces constructive outcomes when it comes to interpersonal relationships. "Engaging the Heart for People, Performance, and Profit" is about seven competencies that
collectively have been shown to improve organizational performance up to 40% and more compared with the performance of peer and competitor organizations not implementing
competencies of compassion@work. Specific organizations, namely, UPS, Humana, Brown-Forman, and Spalding University, as well as others, are cited as proof of this phenomenon.
Hear from the very proponents of compassion and learn of their success.